WhatsApp Business Setup
Businesses using a personal number or a half-set-up Business account
From KES 8,000
Delivery: 2–3 days
- Business profile
- Product or service catalogue
- Quick replies
- Greeting and away messages
- Labels
WhatsApp Marketing for Kenyan Businesses
Your customers are already on WhatsApp. Make it the easiest place to ask, order and pay, without you replying to every message by hand.
Setup from KES 8,000 · Monthly campaigns from KES 18,000
[Client result, e.g. "replies cut from hours to minutes"]
From a proper setup to a WhatsApp that sells for you.
WhatsApp Chatbot
Businesses answering the same questions all day
From KES 45,000
Delivery: 3 weeks
- Automated menus and answers
- Lead capture
- Hand-over to your team
- Connected to your systems
WhatsApp AI Assistant
Businesses that want natural conversations at any hour
From KES 60,000
Delivery: 3–4 weeks
An AI assistant trained on your business that answers in natural language, captures leads and hands over to a person when needed.
Monthly WhatsApp Marketing: broadcasts and campaigns to customers who opted in.
- Starter, KES 18,000/month: planned campaigns, audience groups and a monthly report.
- Growth, KES 35,000/month: more broadcasts, WhatsApp Channel posts, automated follow-ups and a fuller report.
Not quite what you need? Want to grow your audience before you message them? See Social Media Management.
WhatsApp Business Setup
The right foundation in two to three days. We set up your business profile, add your products or services to the catalogue, write quick replies for common questions, and set greeting and away messages so no customer goes unanswered. From KES 8,000.
WhatsApp Catalogue & Orders
Let customers browse, order and pay on WhatsApp. We build your catalogue, design the order flow and link it to M-Pesa so orders arrive confirmed. From KES 40,000.
WhatsApp Chatbot
Answer the same questions automatically, day and night. We map your most common conversations, build menus and answers, capture leads and pass complex chats to your team. From KES 45,000.
WhatsApp AI Assistant
For conversations that need more than a menu. We train an AI assistant on your services, prices and policies; it answers naturally, captures details and hands over to a person when it should. From KES 60,000.
WhatsApp Business API and team inbox
For businesses with several people answering chats or high message volumes. We handle verification, set up the official API through a provider, connect a shared team inbox and create approved message templates. From KES 35,000.
WhatsApp Customer Care
We answer your WhatsApp for you during agreed hours, using your templates, and send a weekly summary of what customers asked. From KES 30,000/month.
How it works
Call (week 0)
We look at how customers message you today and what slows you down.
Plan (week 1)
We map the conversations, questions and orders to automate.
Build (weeks 1–3)
We set up, build and connect everything.
Test (weeks 2–4)
You and your team try it on real phones before customers do.
Launch and improve
We go live, watch the first conversations and fine-tune.
What we need from you
- A phone number for the business (not one already on personal WhatsApp, for API setups).
- Your products or services, prices and the questions customers ask most.
- Your M-Pesa Till or Paybill details for orders.
- Business registration documents for API verification.
Not included
WhatsApp API provider and message fees (passed through at cost), AI usage costs, and the phone itself.
Questions about which package fits?
FAQs
What is the difference between the WhatsApp Business app and the API?
The app is free and works on one or a few phones. The API suits teams and high volumes, with a shared inbox, automation and approved templates, and carries provider and message fees.
Can customers pay on WhatsApp?
Yes. We link orders to M-Pesa so customers pay from a prompt or link and the order is confirmed.
Will a chatbot annoy my customers?
Not if it is built well. Ours answer the common questions fast and hand anything else to a person.
Can I send messages to all my customers?
Only to customers who have agreed to hear from you. We help you collect that consent and stay within WhatsApp's rules and Kenya's Data Protection Act.
What does the AI assistant know?
Only what we train it on: your services, prices, policies and FAQs. You approve its answers before launch.
How long does setup take?
Two to three days for a Business setup, three to four weeks for a chatbot or AI assistant.
Learn more
- [Selling on WhatsApp: catalogue, chatbot or AI assistant?]
- [WhatsApp Business app or API?]
Pairs well with
- E-commerce Websites — sell on your site and on WhatsApp
- M-Pesa & Web Systems — bookings and payments that connect to WhatsApp
Make WhatsApp work as hard as you do.
Setup from KES 8,000 · Chatbot from KES 45,000 · Campaigns from KES 18,000/month